The complete guide to automatic, industrial & roller shutter door repairs 

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15.10.2025

When an automatic door or roller shutter breaks down, it’s more than just an inconvenience; it can halt business operations, compromise security, or create serious safety risks.

Whether you manage a busy warehouse or a retail store, understanding how repairs work and knowing who to call can save you both time and money.

This guide will tell you everything you need to know about door repairs, from how often to service your doors to how to repair industrial doors of all sizes. We’ll cover:

• The most common problems and quick fixes
• When to repair vs. replace
• Average costs and repair times you can expect in 2025
• Safety and compliance factors business owners can’t ignore
• FAQs based on real customer questions

TL;DR: Summary 

Most door breakdowns can be repaired quickly and cost-effectively, but knowing the early warning signs and understanding when professional help is essential to reducing downtime and avoiding expensive replacements.

Automatic door repair

Automatic doors are designed for convenience and efficiency, but like any mechanical system, they need occasional attention to stay reliable.

Common issues

The most frequent problems include:

• Sensor malfunctions (door won’t open or close properly)
• Motor or drive failures
• Worn-out floor guides and/or obstructions in the track or misalignment

Quick checks you can do 

Before calling for repairs, you can:

• Check the power supply: A simple reset or fuse issue is often the culprit
• Inspect for obstructions: Make sure nothing is blocking the door’s movement
• Reset the system: Some models have a simple reset function that clears minor faults

If these steps don’t help, contact a qualified engineer. Attempting electrical or sensor repairs yourself can void warranties and create safety risks.

When to call a professional 

If your door is behaving unpredictably, not closing securely, or triggering safety sensors unnecessarily, it’s time to book a service. GDUK engineers are trained to handle all major automatic door systems and ensure they remain compliant with BS EN16005 safety standards.

Industrial door repair

Downtime & Productivity Risks

A faulty industrial door can stop vehicles, staff, or stock from moving efficiently, creating costly downtime. Fast repair is essential to keeping your operations running smoothly.

Health & Safety Considerations

Industrial doors are heavy-duty and often motorised, meaning poor maintenance can pose serious risks. A damaged door can cause accidents, trap vehicles, or create fire exit issues, all of which can breach workplace safety regulations.

Preventative Maintenance

Regular maintenance is the best way to avoid breakdowns. We recommend:

• Daily visual checks
• Annual professional servicing
• Immediate repair for any worn or damaged parts

Industrial roller shutter door repairs

Typical Problems

• Jammed shutters or stuck slats
• Misaligned or damaged tracks
• Motor or control unit failures
• Broken springs or manual overrides

Signs You Need a Repair

• Unusual noises during operation
• Slow or uneven movement
• Visible gaps when closed
• Shutters stopping mid-cycle

Prompt attention to these issues prevents bigger problems and extends the life of your shutter door system.

Repair vs. Replacement: Cost Factors

Issue	Typical Repair Cost Range	When to Replace
Minor jam or realignment	£350-£505	Replace if repeated issues
Motor failure	£400-£2,000	Replace if motor is obsolete
Severe structural damage	£1,800-£7,000	Replacement often more cost-effective

Emergency Response: What to Do Before an Engineer Arrives

1. Isolate power to prevent further damage or risk.
2. Clear the area around the shutter for safe access.
3. Do not force movement — this can worsen the fault.
4. Call GDUK for 24/7 emergency roller shutter repair service.

Special Considerations for Heavy-Duty Use

Industrial roller shutters face demanding conditions like frequent use, heavy loads and exposure to weather. Our engineers are equipped to repair and service all makes and models, ensuring minimal disruption to operations.

Safety Compliance & Insurance

Regular maintenance and documented repairs are essential for compliance with PUWER (Provision and Use of Work Equipment Regulations). They can also help keep your insurance valid and reduce liability in the event of an incident.

FAQs

What is the average cost of roller shutter repair?

Most roller shutter door repairs cost between £350 and £7,000, depending on the fault, door size, and parts availability.

Can I repair a shutter door myself?

Minor checks are fine, but for electrical and mechanical repairs, always use qualified engineers. DIY fixes can cause injury or void compliance certifications.

How long does an industrial door repair take?

Minor issues can often be fixed the same day. More complex motor or structural repairs may take 1–7 days, depending on parts and access.

Do automatic doors need regular servicing?

Yes, at least once every 6 to 12 months, depending on usage. Regular servicing prevents costly repairs and ensures compliance with safety standards.

Key Takeaways

• Most automatic and roller shutter door issues can be repaired quickly.
• Regular servicing prevents breakdowns and extends door lifespan.
• Always call a qualified engineer for electrical or motor repairs.
• Preventive maintenance is cheaper than emergency fixes.

GDUK offers nationwide coverage, 24/7 call-outs, and flexible service contracts.

Need urgent help?

Contact GDUK Door Solutions on 0800 316 6994 to book an emergency repair or arrange a maintenance contract today.